Wellbeing

Psychological Safety

A team climate where people can speak up, dissent and admit mistakes without fear of punishment.

Full glossary
Absence Management
Tracking, supporting and reporting on employee time away — sickness, leave, bereavement, parental.
Attrition
The rate at which employees leave the organisation — voluntary, involuntary, regretted vs non-regretted.
Bradford Factor
A formula scoring sickness absence patterns to flag short, frequent absences over long single ones.
Burnout
Chronic workplace stress recognised by the WHO — exhaustion, cynicism and reduced efficacy. A workforce design issue, not a personal failing.
EAP (Employee Assistance Programme)
Confidential third-party support for mental health, financial, legal and life issues — a baseline duty of care.
eNPS (Employee Net Promoter Score)
A single-question pulse measure of how likely employees are to recommend the company as a place to work.
Engagement
The measured emotional and rational commitment employees show toward their work and the organisation.
Long-Term Sick (LTS)
Continuous sickness absence beyond a defined threshold (typically 4 weeks) requiring active case management.
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