Wellbeing
eNPS (Employee Net Promoter Score)
A single-question pulse measure of how likely employees are to recommend the company as a place to work.
Related terms.
Full glossary- Absence Management
- Tracking, supporting and reporting on employee time away — sickness, leave, bereavement, parental.
- Attrition
- The rate at which employees leave the organisation — voluntary, involuntary, regretted vs non-regretted.
- Bradford Factor
- A formula scoring sickness absence patterns to flag short, frequent absences over long single ones.
- Burnout
- Chronic workplace stress recognised by the WHO — exhaustion, cynicism and reduced efficacy. A workforce design issue, not a personal failing.
- EAP (Employee Assistance Programme)
- Confidential third-party support for mental health, financial, legal and life issues — a baseline duty of care.
- Engagement
- The measured emotional and rational commitment employees show toward their work and the organisation.
- Long-Term Sick (LTS)
- Continuous sickness absence beyond a defined threshold (typically 4 weeks) requiring active case management.
- Occupational Health
- Specialist medical assessment of fitness for work, reasonable adjustments and return-to-work plans.
