Strategy

Operating Model

How work, people and decisions are organised to deliver the strategy — spans, layers, accountabilities.

Full glossary
Carve-Out / Carve-In
Workforce transfers tied to M&A — moving employees out of (or into) an entity following a divestiture or acquisition.
CHRO
Chief Human Resources Officer — the executive owner of people strategy, organisation design and workforce risk.
Job Architecture
The framework of levels, families, titles and pay bands that gives an organisation a coherent structure.
OKRs
Objectives and Key Results — a goal-setting framework linking ambition to measurable outcomes.
Organisation Design
The deliberate structuring of teams, reporting lines, spans and decision rights to fit the strategy.
Span of Control
The number of direct reports per manager — a primary lever for cost, agility and accountability.
Workforce Planning
Connecting business strategy to required headcount, skills, locations and cost over a defined horizon.
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